Communication plays a critical role before, during and after any emergency or disaster.
To further strengthen campus emergency preparedness, Metro State has implemented a mass notification system to provide critical notification to students, faculty and staff during emergencies. The system has been implemented for Metro State as well as the entities at the Auraria Higher Education Center.
Under this system, students, faculty and staff can choose to be contacted in an emergency via SMS text message (standard text messaging fees apply).
(For College employees, Auraria's existing telephone notification system will also be used in case of emergency)
Metro State Emergency Notification System
Frequently Asked Questions (FAQ's)
Q) How do I sign up?
A) Go to the registration page and complete the required information.
Q) What kind of situations will this notification process be used for?
A) Imminent emergencies such as, but not limited to, fire, tornado, hazardous materials spill or an act of violence.
Q) Can my parents or other family members also sign up so they'll know what's going on?
A) At this time, registration for the emergency notification service is only being offered to currently enrolled students, faculty and staff of Metropolitan State College of Denver.
Q) What if I don't have a cell phone?
A) The Metro State Emergency Notification System is primarily a text messaging system, but there are other ways the College will notify you such as broadcast voice messaging to campus office extensions, e-mail, the Metro State Web site and MetroConnect.
Q) Is there a cost if I sign up?
A) Metro State will not assess charges for this service; however, depending on your agreement with your mobile phone provider, you may incur charges if you opt to receive SMS text messages in case of a campus emergency. Please check with your provider to understand your charges.
Q) What information do I have to provide when I sign up?
A) In addition to your name, 900# and Metro State e-mail address, you will be asked for your mobile phone number.
Q) Will this be used for weather-related closures?
A) Possibly, if there is an imminent danger such as a flash flood or fire associated with storm activity. In other situations, current methods such as TV, radio, broadcast messages, the Metro State Web site (www.mscd.edu), AHEC Web site (www.ahec.edu) and the emergency hotline (303-556-2401) will be used instead.
Q) How long will it take to get a message when something is happening?
A) It depends on the situation, but this system is designed to get the information out very quickly to the participants.
Q) What do I do if I change my mobile phone number or carrier?
A) If your mobile phone number changes go to the registration form to change your existing information. A carrier change may interupt your ability to recieve an emergency notification for a time, but should be handled automatically by the system. If you have any questions contact mscd_emergency@mscd.edu.
Q) I'm concerned about privacy. Will my personal contact information be kept private by the College?
A) Yes. The information contained within the confidential database will not be used by any of the participating organizations outside of the project's scope.
Q) Who do I contact if I'm signed up but didn't get a text message?
A) Contact the system administrator at mscd_emergency@mscd.edu if you need further assistance.
Q) If I update my personal contact information in MetroConnect, does it automatically update my registration information for emergency text messages?
A) No. The Metro State Emergency Notification System registration is separate from the College personal information update process available in MetroConnect. You must use this registration form.
Q) Who do I contact for more information?
A) Contact the system administrator at mscd_emergency@mscd.edu if you need further assistance.